Warranty & Repairs

Simply put: we stand behind every manufacturer's warranty.

We work closely with many of the premier outdoor companies, and we choose only to offer products that are built to last and come with an extensive manufacturer's warranty. We can assist you with an repair or warranty issue that you may have. Simply follow these guidelines to ensure a smooth and efficient process.

  • Contact the manufacturer first to determine if they can help. Many vendors prefer to work directly with customers on warrant issues, and working with the manufacturer directly often means a faster resolution for you.
  • If the vendor is not able to assist you, or has referred you to The Outdoor Source, please email Ryan Hamler in our Warranty & Repairs department and describe the nature of the defect. Please include photos of the defective product. Ryan can be reached via email at ryan@theoutdoorsource.com, or you may call 614-457-3620 and ask for him.
  • Please do not send an item to us until you have taken these steps.
  • Once your warranty or repair has been approved, please ship your item to:

The Outdoor Source
3124 Kingsdale Center
Columbus, OH 43221